Terms & Conditions

The following terms and conditions govern all use of the westrockcoffee.com website and all content, services and products available at or through the website (collectively, this “website”). The website is owned and operated by Westrock Coffee Company, LLC. The website is offered subject to your acceptance without modification of all of the terms and conditions contained herein and all other operating rules, policies (including, without limitation, Westrock Coffee Company’s Privacy Policy – below) and procedures that may be published from time to time on this website by Westrock Coffee Company (collectively, this “agreement”).

Please read this agreement carefully before accessing or using the website. By accessing or using any part of this website, you agree to become bound by the terms and conditions of this agreement. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these terms and conditions are considered an offer by Westrock Coffee Company, acceptance is expressly limited to these terms. The website is available only to individuals who are at least 13 years old.

Your westrockcoffee.com Account

You agree that you are liable for purchases made through your westrockcoffee.com account and assume responsibility for taking reasonable action to safeguard your account information to prevent unauthorized purchases. You further agree to notify Westrock Coffee Company promptly should you become aware of any actual or potential compromise of your account information so that Westrock Coffee Company may take appropriate actions to safeguard Westrock Coffee Company’s legal interests.

Content Posted on Other Websites

We have not reviewed, and cannot review, all of the material, including computer software, made available through the websites and webpages to which westrockcoffee.com links, and that link to westrockcoffee.com. Westrock Coffee Company does not have any control over those non- Westrock Coffee Company websites and webpages, and is not responsible for their contents or their use. By linking to a non- Westrock Coffee Company website or webpage, Westrock Coffee Company does not represent or imply that it endorses such website or webpage. You are responsible for taking precautions as necessary to protect yourself and your computer systems from viruses, worms, Trojan horses, and other harmful or destructive content. Westrock Coffee Company disclaims any responsibility for any harm resulting from your use of non- Westrock Coffee Company websites and webpages.

Copyright Infringement and DMCA Policy

As Westrock Coffee Company asks others to respect its intellectual property rights, it respects the intellectual property rights of others. If you believe that material located on or linked to by westrockcoffee.com violates your copyright, you are encouraged to notify Westrock Coffee Company in accordance with Westrock Coffee Company’s Digital Millennium Copyright Act (”DMCA”) Policy. Westrock Coffee Company will respond to all such notices, including as required or appropriate by removing the infringing material or disabling all links to the infringing material.

Intellectual Property

This agreement does not transfer from Westrock Coffee Company to you any Westrock Coffee Company or third party intellectual property, and all right, title and interest in and to such property will remain (as between the parties) solely with Westrock Coffee Company. Westrock Coffee Company, westrockcoffee.com, the westrockcoffee.com logo, and all other trademarks, service marks, graphics and logos used in connection with westrockcoffee.com, are trademarks or registered trademarks of Westrock Coffee Company or Westrock Coffee Company’s licensors. Other trademarks, service marks, graphics and logos used in connection with this website may be the trademarks of other third parties. Your use of this website grants you no right or license to reproduce or otherwise use any Westrock Coffee Company or third-party trademarks.

Changes

Westrock Coffee Company reserves the right, at its sole discretion, to modify or replace any part of this agreement. It is your responsibility to check this agreement periodically for changes. Your continued use of or access to this website following the posting of any changes to this agreement constitutes acceptance of those changes. Westrock Coffee Company may also, in the future, offer new services and/or features through this website. Such new features and/or services shall be subject to the terms and conditions of this agreement.

Termination

Westrock Coffee Company may terminate your access to all or any part of this website at any time, with or without cause, with or without notice, effective immediately. If you wish to terminate this agreement or your westrockcoffee.com account (if you have one), you may simply discontinue using this website. All provisions of this agreement which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Disclaimer of Warranties

This website is provided “as is”. Westrock Coffee Company and its suppliers and licensors hereby disclaim all warranties of any kind, express or implied, including, without limitation, the warranties of merchantability, fitness for a particular purpose and non-infringement. Neither Westrock Coffee Company nor its suppliers and licensors, makes any warranty that this website will be error free or that access thereto will be continuous or uninterrupted.

Limitation of Liability

In no event will Westrock Coffee Company, or its suppliers or licensors, be liable with respect to any subject matter of this agreement under any contract, negligence, strict liability or other legal or equitable theory for: (i) any special, incidental or consequential damages; (ii) the cost of procurement or substitute products or services; or (iii) for any amounts that exceed the fees paid by you to Westrock Coffee Company. Westrock Coffee Company shall have no liability for any failure or delay due to matters beyond their reasonable control. The foregoing shall not apply to the extent prohibited by applicable law.

Return Policy Coffee

We do not accept returns on coffee due to the perishable nature of coffee. However, we are quite willing to resolve problems as they arise. If you have any issues with your coffee, or if there are errors in your order, please contact us at 501.975.3942 within 2 days of receiving your order. We will do our best to ensure that you are satisfied.

Security for your credit card

Westrock Coffee Company does not store any sensitive card holder information. When you place an order with us, your information is encrypted using strong encryption and directly and securely transmitted to our card processor. Our card processor is a leader in secure payment processing, and is fully compliant with all industry standards, including PCI compliance. On subsequent orders, or in the case of subscriptions, they use the stored information to process the charge, and let us know payment has been made. Westrock Coffee Company staff doesn’t have access to any sensitive card holder data at any time during an electronic purchase.

As Is

All items sold are sold “As is” and without warranty of any kind. Westrock Coffee Company disclaims any warranty whether implied or implicit.

Indemnification

You agree to indemnify and hold harmless Westrock Coffee Company, its contractors, and its licensors, and their respective directors, officers, employees and agents from and against any and all claims and expenses, including attorneys’ fees, arising out of your use of this website, including but not limited to out of your violation this agreement.

Miscellaneous

This agreement constitutes the entire agreement between Westrock Coffee Company and you concerning the subject matter hereof, and they may only be modified by a written amendment signed by an authorized executive of Westrock Coffee Company, or by the posting by Westrock Coffee Company of a revised version. Except to the extent applicable law, if any, provides otherwise, this agreement, any access to or use of this website will be governed by the laws of the state of Arkansas, U.S.A., excluding its conflict of law provisions, and the proper venue for any disputes arising out of or relating to any of the same will be the state and federal courts located in Little Rock, Arkansas.

 

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